How to Export Your Gumroad Customer Email List

Before moving email tools, adding a second sales channel, or just backing up your business, exporting your Gumroad customer list is worth doing — and it’s easy to get only half of it without realizing.

Gumroad keeps two separate datasets — export both if both matter to you

1. Sales / customers. This is your purchase record: who bought, what they bought, and the fee breakdown on each transaction. Export it as a CSV from your Sales dashboard. This is the file with your actual revenue and fee history, not just contact info.
2. Subscribers. People who signed up to hear from you — whether or not they’ve bought anything — live in a separate dashboard with their own CSV export, covering a date range you choose. The export includes email addresses and the date each person started following you.

These are genuinely different lists. A customer isn’t automatically a subscriber, and a subscriber isn’t automatically a customer — export the one (or both) that matches what you’re actually trying to move or back up.

The $100 threshold everyone gets confused about. Gumroad requires you to have earned $100 after fees and received a payout before you can send emails through Gumroad’s own email tools. This rule is about sending email through Gumroad — it has nothing to do with exporting your subscriber list. The Subscribers dashboard’s CSV export works regardless of that threshold, so don’t wait to back up your list just because you haven’t hit $100 in payouts yet.

Before you import this anywhere else:

• Save a dated, untouched copy first. Work from a duplicate if you need to clean or reformat the data — keep the original export as your source of truth.
• Check for the “Do not contact” flag. Gumroad marks some buyers this way in your sales export. Filter those rows out before loading anyone into an email marketing tool — importing them anyway risks your sender reputation and the recipient’s consent.
• Don’t assume the destination platform accepts the file as-is. Column names, required fields, and consent requirements differ by platform. Check the import rules where you’re headed before you upload.

If exporting your list is step one of a bigger decision about whether to stay on Gumroad at all, the full checklist — data export plus the real fee comparison — is here.